Cleveland Hotel FAQs
FREQUENTLY ASKED QUESTIONS
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Are the hotel's restaurants and bars open?Yes. We are pleased that we've expanded our full-service dining options as of July 11, 2020, to include a new summer menu at Table 45. Visit our dining page for amended hours of operation and more details.
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Are Cleveland, OH, beaches open?Cleveland Metroparks' Edgewater and Huntington beaches are open but with guarded swimming hours. The adjoining beachfront diners are open too. The Emerald Necklace Marina and the East 55th Street Marina are allowing fishing trips for limited hours.
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Are Cleveland, OH, restaurants open?Yes, restaurants are open but must adhere to Responsible Restart Ohio guidelines and regulations. Both indoor and patio dining are permitted, but visitors are asked to follow social distancing protocols and wear protective masks. Please call restaurants directly to confirm hours of operation and learn more about any additional procedures.
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What languages does the staff speak at InterContinental Cleveland?The staff at InterContinental Cleveland is multi-lingual. We speak several languages including English, Arabic, Czech, Finnish, German, French, Hebrew, Italian, Polish, Spanish, Portuguese, Turkish, Swedish, and Hungarian.
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How far is the hotel from Cleveland Hopkins International Airport?Our hotel is located 15 miles from the Cleveland Hopkins International Airport. You can reach our hotel via public transport or with a 20 minute drive.
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Does the hotel charge a fee for receiving and handling packages sent to the hotel in advance or during my stay?Yes, there is a $5.00 plus tax fee assessed for each package regardless of the weight with the exception of letters or postcards.