Concierge Services
Personalized Concierge Services at InterContinental Cleveland
Whether you're visiting Cleveland for business, receiving care at Cleveland Clinic, exploring University Circle, or planning a weekend getaway, the Concierge team at InterContinental Cleveland is dedicated to making every stay seamless and memorable.
From personalized recommendations to exclusive local insights, our concierge team helps guests experience Cleveland with confidence. Whether you need dinner reservations, transportation, cultural recommendations or assistance planning a special occasion, we're here to anticipate your needs and deliver exceptional service.
Concierge Services Include:
- Restaurant recommendations and reservations
- Transportation arrangements
- Local attractions and sightseeing itineraries
- Museum and cultural district recommendations
- Event and entertainment suggestions
- Special occasion planning
- Area information and directions
- Personalized recommendations before and during your stay
- Assistance with unique guest requests and memorable experiences
- Every recommendation is thoughtfully curated to help you make the most of your time in Cleveland.
Meet Our Chief Concierge
David Vinci serves as Chief Concierge at InterContinental Cleveland and has earned the prestigious Les Clefs d'Or USA® designation, one of the hospitality industry's highest honors for professional hotel concierges.
With this achievement, David is currently the only Les Clefs d'Or USA concierge in Ohio, reflecting his exceptional commitment to personalized service, extensive destination knowledge and dedication to creating extraordinary guest experiences.
Recognized by the organization's iconic crossed gold keys, Les Clefs d'Or is an exclusive international network of elite hotel concierges known for delivering trusted recommendations, anticipating guest needs and providing access to unforgettable experiences around the world.
Whether arranging an exceptional dining experience, recommending hidden local gems or assisting with once-in-a-lifetime requests, David combines firsthand knowledge of Cleveland with the global concierge network available through Les Clefs d'Or to create truly personalized stays.
Guests staying at InterContinental Cleveland can expect attentive, knowledgeable service designed to make every visit effortless.
Award-Winning Luxury Hospitality in Cleveland
InterContinental Cleveland is proud to be home to Ohio's only Les Clefs d'Or USA concierge. David Vinci's achievement reflects the hotel's ongoing commitment to luxury hospitality, personalized service and exceptional guest experiences for business travelers, leisure guests and patients visiting nearby Cleveland Clinic.
Located in University Circle, InterContinental Cleveland provides refined accommodations, award-winning dining at Table 45 and an experienced concierge team dedicated to helping guests discover the very best of Cleveland.
Contact Concierge Services
Planning your stay or need assistance before you arrive?
Phone: 216-707-4194
Email: CLEHA-concierge@ihg.com
Our Concierge team is available before and during your stay to assist with recommendations, reservations and personalized travel planning.