FREQUENTLY ASKED QUESTIONS
Is parking available at InterContinental Cleveland?
Yes. InterContinental Cleveland offers car parking on the hotel campus. We also offer valet parking at a parking fee of $30. You will get overnight valet parking as well at $30 with in and out privileges. We also have self-parking without in and out privileges in the adjacent Cleveland Clinic garage.
What is the check-in policy at the hotel?
The check-in time at the hotel is 4:00 PM. Check-out time is 12:00 PM. You should be 18 years or older to check in to our hotel. You will be required to provide a valid Government-issued photo ID proof at the time of check-in.
Are service animals allowed at the hotel?
Yes. Service animals are allowed at InterContinental Cleveland. We don't charge anything extra for the service animals.
Does InterContinental Cleveland offer a shuttle to Cleveland Clinic?
Yes. InterContinental Cleveland offers a complimentary shuttle to Cleveland Clinic. The shuttle timings are between 4:45 AM and 12:30 AM. The shuttle runs every 10-15 minutes from the hotel.
Does InterContinental Cleveland have a Concierge?
Yes. InterContinental Cleveland has a concierge service who will take care of all your requirements. You may speak to our senior concierge to know about all the attractions, events, and festivals to visit when in Cleveland.